FAQ

What is your return policy?


You have 14 days from the day you receive your order to request a return. Items must be unused, with original tags and packaging. See our Refund Policy for full details.

What payment methods do you accept?


We currently accept all major debit and credit cards. Payments are processed securely through an encrypted system. More options may be added soon.

Can I modify or cancel my order after placing it?


Yes — if you contact us within 12 hours after placing your order. After that, the order might already be in progress.

Do you ship internationally?


Yes, we ship to many countries worldwide. Shipping costs and delivery estimates are shown at checkout.

How long does shipping take?

Processing takes 1–3 business days. Average delivery times: USA: 5–10 business days, Europe: 7–15 business days, Canada & Australia: 10–20 business days, Other regions: up to 25 business days

Do you offer free shipping?


Yes — orders over $50 ship for free. For smaller orders, shipping costs are calculated at checkout.

Can I track my order?


Absolutely. As soon as your order is shipped, we’ll email you a tracking number so you can follow its journey.

How do I find my size?


Each product page includes a size guide. Still unsure? Check our "How to Measure" guide or reach out — we’re happy to help.